A message from San Marcos Computers LLC regarding our business operations during the Covid-19 outbreak.
As a small, community based business that has been serving San Marcos for a decade, we felt that it is time to update the current situation at hand. Our customers' health and safety is of highest concern to us, as is our own. You have been like friends and family to us throughout all of these years, and we want to ensure that we can provide a safe environment to continue to serve your computer related needs.
We will continue to offer computer repairs, sales and service during our regularly posted store hours. However, from now until the foreseeable future, we will only be accepting curbside dropoff and pickup in front of our building. All access to the interior of our building will be closed. If you need a computer repair, new or refurbished computer or computer parts, we will be able to service you as we always have. We have setup an exchange table at the foot of our stairs, on which there will be sanitized bins to place computers, parts and accessories. If you need a computer repair, we suggest that you call ahead and talk to us first. We will record all of your information, and have a bin waiting for you and your computer when you arrive. Simply place your computer in the bin, and pick up your receipt. If needed, we will be able to talk to you from our doorway which is a safe distance of over 18 feet. Pickup of repaired computers, refurbished computers and parts will work in the same manner after we have been paid by phone. All computers will be sanitized before and after work is performed and at the moment that we place your item in the pickup bin. As always, please know, we offer free diagnostics on all repairs.
We are offering front porch pickup and delivery at your home for any computer related repairs. Please note during this time of uncertainty, we will be restricting our employees from entering the homes of our customers as well as having any close contact with you. This is for both yours and our safety. We ask that you thoroughly sanitize any computers that we are picking up before placing them on your porch. We will do the same upon delivery.
In preparation for the possibility of a global supply chain breakdown, we decided early on in this event to dramatically increase our inventory . We are currently ahead of the curve, and are well stocked with the parts and products needed to maintain the consistent level of service we are well known for.
We can ship to you. All of our computers are available for purchase at www.sanmarcoscomputers.com with free shipping available for all of our laptops. If you need any parts or accessories shipped, please feel free to reach out to us for details. You can even ship your computers to us for repair if the need arises.
In closing, as San Marcos Computers LLC approaches our 10 year anniversary serving San Marcos and the surrounding areas, we would like to thank you for your past and continuing business. Technology and the times change rapidly, and we have always taken great pride in our ability to adapt our techniques and approach at a moments notice. We look forward to continuing to do so today, tomorrow and for many years to come.
Please take care of yourselves and family, your friends and neighbors, and of course that total stranger who may be in need.
San Marcos Computers LLC
2020 Old Ranch Road 12
San Marcos, TX 78666
Open Monday through Friday 9:00 to 6:00. Saturday 9:00 to 2:00