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When your computer contains important photos, documents, business files, financial records, or other irreplaceable information, losing access to that data can be stressful.
San Marcos Computers provides data recovery, data transfer, and computer backup services for desktops, laptops, Macs, hard drives, SSDs, and other storage devices.
Whether you're replacing a hard drive, moving your files to a new computer, or dealing with a failed storage device, we'll help you understand your options before taking the next step.
Data recovery is the process of retrieving files from a computer or storage device when the normal method of accessing those files is no longer working.
Data loss can happen for many reasons, including:
The best recovery approach depends on what happened to the device and the condition of the storage media.
Hard drives can fail without much warning. You may hear unusual noises, experience extremely slow performance, receive error messages, or suddenly lose access to your files.
If a hard drive is showing signs of failure and your data is important, continued use of the drive can potentially make the situation worse.
We can evaluate the drive and determine whether recovery is appropriate and what options may be available.
Solid-state drives and flash-based storage devices work differently from traditional mechanical hard drives. Data recovery can therefore depend heavily on the type of failure and the condition of the device.
If an SSD or other storage device is no longer accessible, we can evaluate the situation and explain the available options.
Accidentally deleted files are not always immediately gone. Depending on how the storage device has been used since the deletion, recovery may sometimes be possible.
If you've accidentally deleted important files, avoid continuing to use the affected drive whenever possible. New data written to the device can overwrite information that may otherwise have been recoverable.
Bring the device to us for evaluation and we'll explain what can be done.
Getting a new computer doesn't mean you have to start over.
We can help transfer your important files from an existing computer to another computer when the source system and storage device are accessible.
Data transfer may include items such as:
We'll discuss what you want transferred and help determine the best approach for your particular situation.
If you're replacing an older computer with a new one, we can help make the transition easier by transferring your important data.
This can be especially useful when moving from an older desktop or laptop to a new computer and you want your personal files available on the new system.
For Windows upgrades and new computer setup, we can also help you determine what information and settings should be moved to the new system.
A backup can be one of the most important protections for your personal and business data.
Hard drives can fail, computers can be damaged, files can be accidentally deleted, and malware can make files inaccessible. Having another copy of important information can make these situations much easier to recover from.
We can help you understand your backup options and determine what information should be protected.
Important information can include much more than documents.
Depending on how you use your computer, you may want to protect:
If you would be upset to lose something permanently, it's worth considering how that information is backed up.
A computer that won't turn on does not necessarily mean that your files are gone.
The problem may be the computer's power system, motherboard, display, operating system, or another component while the storage device containing your data may still be accessible.
We can diagnose the computer and determine whether the data can be accessed directly or whether a separate recovery approach is necessary.
If your computer needs a failed hard drive replaced, protecting your existing data should be considered before the old drive is discarded or replaced.
Depending on the condition of the original drive, we may be able to recover or transfer accessible information before installing the replacement drive.
If you're experiencing signs of drive failure, tell us that your data is important when you bring the computer in.
If a storage device is making unusual noises, repeatedly disconnecting, producing read errors, or becoming increasingly difficult to access, continued use may increase the risk of additional data loss.
If the files are important, avoid unnecessary attempts to repair or repeatedly restart the drive. Bring it in for evaluation instead.
These services are different.
Data recovery is appropriate when files are inaccessible, deleted, corrupted, or stored on a device that is experiencing a problem.
Data transfer is appropriate when your files are accessible and you simply need them moved from one computer or storage device to another.
Backup creates an additional copy of important information so you have another source to use if something goes wrong with your primary computer or storage device.
Data recovery can range from relatively straightforward software-based recovery to situations involving serious storage-device problems.
Our shop has specialized data recovery equipment that allows us to work with many common recovery situations and determine when a more advanced recovery service or laboratory may be necessary.
Not every failed drive can be recovered, and no responsible recovery service should guarantee that every file can be retrieved. The condition of the device and the type of failure determine what may be possible.
If your computer contains important information, let us know when you bring it in for repair.
In some situations, creating a backup or transferring important files before performing certain repairs may be appropriate. We'll discuss your options based on the condition of the computer and the type of repair required.
We provide data services for a variety of systems and storage devices, including:
For general computer problems, visit our Computer Repair page.
If you have lost access to important files, need data transferred to a new computer, or want help protecting your information with a backup, bring your computer or storage device to San Marcos Computers.
We'll evaluate the situation and explain what options are available before proceeding.
San Marcos Computers LLC has been locally owned and operated since 2010, with more than 40 years of hands-on computer service experience.
San Marcos Computers LLC
2206 Old Ranch Road 12
San Marcos, TX 78666
We're just minutes from Texas State University and downtown San Marcos and serve customers throughout Central Texas.
Have a failed hard drive, lost files, or need your data transferred? Contact San Marcos Computers to discuss your situation and find out what options may be available.
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